Last updated: [Date]
At Hardelix.com (“we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services. We comply with the General Data Protection Regulation (GDPR) and all applicable EU data protection laws.
1. Data Controller
Hardelix.com
[Insert company legal name & address]
Email: [support@hardelix.com]
Phone: [Insert phone]
2. Data We Collect
We collect personal data you provide directly to us, including:
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Name, email address, billing and shipping address, phone number
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Payment information (processed securely by third-party providers)
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Order details and purchase history
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Account credentials (if you create an account)
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Communications with customer service
Additionally, we collect information automatically when you visit our site:
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IP address
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Browser type and version
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Device information
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Referrer URL and browsing behavior
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Cookies and tracking technologies (see Cookie Policy below)
3. How We Use Your Data
We use your data to:
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Process and fulfill your orders
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Communicate order status and respond to inquiries
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Improve and personalize your experience on our website
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Comply with legal obligations and prevent fraud
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Send marketing communications, only if you have opted-in
4. Legal Basis for Processing
Our processing is based on:
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Performance of contract (to fulfill your orders)
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Legitimate interests (improving services, fraud prevention)
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Consent (for marketing communications)
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Compliance with legal obligations
5. Data Sharing and Transfers
We do not sell your personal data.
We share your information with:
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Payment processors (e.g., Stripe, PayPal) to complete transactions
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Shipping providers for delivery
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IT service providers who maintain our website and systems
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Regulatory or law enforcement authorities as required by law
All third parties are required to comply with GDPR standards.
Data may be stored or processed outside the EU, but we ensure adequate safeguards.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. For detailed information, please see our [Cookie Policy].
You can manage cookie preferences via our cookie banner or browser settings.
7. Your Rights
Under GDPR, you have the right to:
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Access your personal data
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Rectify inaccurate or incomplete data
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Request deletion of your data (“right to be forgotten”)
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Restrict or object to processing
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Data portability
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Withdraw consent at any time (for marketing)
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Lodge a complaint with a supervisory authority
To exercise your rights, contact us at [support@hardelix.com].
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements.
9. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
10. Minors
Our services are intended for adults (18+). We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact Us
For questions about this policy or your data, please contact:
[Company Name]
Email: [support@hardelix.com]
Phone: [Insert phone]
Address: [Insert address]
